ID∙FMServiceDesk is a web-based ticket system where everyone who involved in the real property can communicate with each other for different purposes. Customer complaints in writing are superfluous, response time is prompt and communication is recorded by the system, so it could be discovered at any time. Every user can access his information using personal dashboard. Information provided is distributed according to user role and user permission settings.
ID∙FMPortal can also be used as an add-on for all common real estate management systems. Data transfer interface is clearly defined and supported well. If no management system used, EXCEL tables can also be imported.
ID∙FMServiceDesk is a part of ID∙CloudRE and ID∙CloudERP digital systems.