ID∙FMServiceDesk is a web-based ticket system with which everyone involved in a property can communicate with each other for various issues. Complaints in written form are unnecessary, response times are prompt and communication is recorded by the system and presented in a comprehensible manner at all times. Each user can access information in their personal dashboards right after the authorization process was completed.
The ID∙FMServiceDesk can also be used as an add-on of our all-in-one Real Estate Management system. User interface is clearly defined and very intuitive. If there is no management system defined yet, EXCEL tables can also be imported to quickly go on production with ID∙FMServiceDesk.
Our ID∙FMServiceDesk is a part of ID∙CloudRE digital system.